Frequently Asked Questions

Do you provide in-person therapy?

I do not provide in-person therapy. I provide telehealth/virtual/online therapy for individuals located in Texas. Even though I am located in Dallas-Fort Worth, I have online clients across Texas: Austin, Houston, San Antonio, El Paso, Amarillo, Lubbock, Abilene, McAllen, Brownsville, Corpus Christi, Tyler, Galveston…just to name a few

Do you provide sliding scale or reduced fee sessions?

Yes! I offer sliding scale through Open Path Psychotherapy Collective. During our initial phone consultation, feel free to ask me if I have any open sliding scale slots.

Do you take insurance?

I do not take insurance. Private pay protects your confidentiality and control over your treatment. Insurance companies often dictate the number of sessions, length of sessions, and require a mental health diagnosis, even for families and couples.

You can file a claim directly with your insurance company, citing me as an out-of-network provider, for potential reimbursement. I am happy to provide a super bill containing the information needed for you to submit a claim.

If you have any other questions, please feel free to email jackie@jackieleecounseling.com